Privacy Policy

The privacy policy explains why we collect information about you, how we use this information, and how we consider your privacy. This privacy policy applies to the processing of personal data carried out by Hjartestad on and associated digital channels. Personal data includes all types of information related to an identifiable person, such as name, email address, phone number, etc.
If you are unsure about what information we have about you, or if anything is unclear, please feel free to contact us at 
When and how we collect personal information 
Hjartestad does not collect personal information unless you provide it yourself, for example, by contacting us via email.
What are the personal data used for?
We need the information to stay in touch with you and assess your needs for a potential future customer relationship. If you have consented to newsletters, your email is used for newsletter distribution. Your personal information is not used for purposes other than what was originally intended.
Who has access to the data?
Only we in Hjartestad and our suppliers when necessary have access to the personal information. We will take all reasonable precautions to ensure that our employees and third parties who have access to information about you have adequate information to ensure that they process this information in accordance with this statement and our obligations under privacy legislation. We never sell the information to third parties.
Why do we collect data?
We use personal information to ensure you have a good user experience on our website. We use personal information to protect our services against misuse and fraud.
How long do we store data?
If you have a customer relationship with us, we store your personal information for as long as the customer relationship lasts. In cases where we may have a genuine interest in cooperation at a later date, we also retain your information after the customer relationship has ended. We retain the necessary information for accounting reasons.
Your Right to Access, Rectify, and Delete
If we process personal data about you, you have the right to access your own information. You can request a copy of the information we have registered about you by contacting us at If the personal information is incorrect, incomplete, or you do not have access to handle it, you can also request that we correct the information.
We are required by law to retain certain personal data for accounting, withdrawal rights, and warranties.

Third-Party Suppliers Details

In some cases, we share personal information with other companies that provide services on our behalf. This is primarily to provide you with a safer and better shopping experience. The following third-party suppliers may also collect and store information on
Independent Analytics
We use Independent Analytics to gather statistics on how you use and interact with our services. Information recorded by visitors includes reading time, visit time, geographic location, and most/least viewed pages. The data is utilized to gain insight into which services you prefer, enhance the website, and improve your user experience. User data is collected and stored locally on our server without using cookies. No personal identifiable information is stored or transmitted to external sources. Learn more about how Independent Analytics complies with GDPR.
Contact via Email, Phone, and SMS
As a customer, communication with us may occur via email, phone, and SMS. This may involve general matters regarding your customer relationship. Examples of this could include confirmation of items or services you have or are about to order. Your contact information and textual correspondence are stored in these cases. 

Use of Cookies on

Cookies are an essential part of the internet. Without them, websites would be much less interactive and useful. For example, e-commerce would be impossible. Cookies allow websites to remember and improve.
A cookie is data stored on a user’s computer when the user opens a website. A cookie can be used to track how often a website is visited, map where the user navigates most, or store login data on the website. For you as a user, this can lead to a better experience and a more optimized website. It can be very useful for website owners to use cookies to track user patterns and use the data to improve the website. We primarily use the measurement and analysis tool Independent Analytics. You can read more about Independent Analytics’s privacy policy here.
Purpose of Use
We want to provide you with the most relevant information when you are on our website, so we store your data when you visit our website. We do this so we can see what interests our users.
How to Reject or Delete Your Cookies
To reject cookies, you need to change the settings in your browser. Where you find these settings depends on which browser you are using. Please note that if you do this, there will be some features and services you cannot use because these features and services require the website to remember the choices you make.
You can easily delete cookies you have previously accepted. If you are using a PC with a newer browser, you can delete your cookies using the shortcut keys: “CTRL + SHIFT + Delete” in the log of visited websites